Why Customer Care?

A customer who files a complaint, is one that wants help. Neglecting that shout for help, is the worst thing to do and will result in eventually losing the customer for good. But what if you can fix a negative experience with simple Digital Vouchers?

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Count on Coupontools
to solve customer complaints

Digitized and automated flow

Coupontools provides the tools and guidance to automate the entire Customer Care Voucher flow.

Integration with CRM and POS

Easy to connect Coupontools with the current tools of your organization for automation and validation.

Time and money saving

Thanks to the step towards a digitized and automated process there's a lot of time, work and money that can be saved.

Entire voucher journey trackable

Digital Always has the benefit to be trackable. All the gathered data is ready for you to consult at the statistics dashboard

Customer Care Vouchers in
5 simple steps

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Create Vouchers

Create Digital Vouchers using the Voucher Builder. Alter the Voucher to your branding and define the value.

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Send out

If connected correctly, the complainer automatically receives a Voucher , Email & SMS based on their complaint.

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Happy customer

Customer has redeemed the Voucher and is enjoying your gift.

Complaint Form and Demo

Please fill out the following example complaintform with your complaint. We will review your request instantly and you will receive your solution Through SMS or Email.

As a token of appreciation, we would like to offer you a Voucher. Would you like to receive one based on your complaint?

How others use Coupontools

Mobile marketing and in particular offering mobile experiences is vital nowadays. Learn how other businesses are already benefiting from Coupontools.

Some kind words about Coupontools

Andrew King | Mobileguests

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Start using Coupontools today!

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